POLAT MAKİNA PRIVACY POLICY
Data Controller: Polat Makina San. ve Tic. A.Ş. (Hereinafter referred to as "Polat Makina" or the "Company".)
At Polat Makina, we demonstrate high sensitivity toward the privacy rights and the protection of personal data of our customers, suppliers, business partners, employees, and all users visiting our digital platforms (our websites, mobile applications, etc.). This Privacy Policy explains the nature of the data we collect, the purposes for which we use it, how it is protected, and your rights as a data subject.
1. Collected Data and Collection Methods
While conducting its operations, Polat Makina may collect the personal data specified below through commercial relationships, contract processes, fair organizations, customer request forms, and cookies:
Identity and Contact Information: Full name, title, company information, phone number, email address, and corporate correspondence addresses.
Financial and Commercial Data: Invoicing details, bank account details, tax office and number, signature circulars, and commercial history information.
Customer Transaction Information: Content of request, complaint, order, and service forms, as well as product installation and operational training records.
Digital Usage Data: IP address, website login-logout logs, geographical location data, and browsing preferences collected via cookies.
2. Purposes of Processing Personal Data
Your collected personal data is processed within the scope of the conditions specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698 (PDPL) for the following purposes:
Management of Contractual and Commercial Processes: Full execution of product sales, delivery, installation, spare parts supply, and after-sales service/maintenance operations.
Corporate Communication and Business Development: Establishing commercial relationships with potential business partners, suppliers, and customers; management of trade fairs, academy training sessions, and operational training organizations.
Legal and Financial Obligations: Fulfillment of legal obligations arising from the Turkish Commercial Code, Tax Procedural Law, and other relevant legislation, alongside the protection of company rights.
Marketing and Customer Relations: Sharing product/service development efforts, surveys, newsletters, campaigns, and corporate announcements via commercial electronic messages, provided that your explicit consent is obtained.
3. Information Security and Data Protection
Polat Makina implements technical and administrative measures in accordance with international standards to ensure the security of confidential information and personal data. Within this scope:
Access Restriction: Access to data is restricted exclusively to authorized employees and system administrators who strictly need to know this information as required by their job descriptions.
Cybersecurity Precautions: Network security, database encryption, platform firewalls, and regular cybersecurity testing are rigorously applied.
Physical Security: Areas housing IT equipment, servers, data centers, and physical archives are protected via closed-circuit television (CCTV) and authorized access control systems.
Training and Audit: Regular data privacy and information security training sessions are conducted for all company employees, and strict confidentiality commitments are embedded in contracts signed with third-party service providers.
4. Transfer of Data to Third Parties and Abroad
Your personal data may be transferred within legal limits in line with the realization of the above-mentioned purposes to:
Authorized Public Institutions and Organizations: To fulfill our legal obligations,
Business Partners, External Service Providers, and Polat Group Holding Subsidiaries: To carry out commercial activities, complete logistics processes, or maintain software infrastructure,
International Parties: Where permitted by legislation and required by the nature of the business (for instance, within the scope of global distributorships, overseas fair organizations, or international domain/server management processes), by taking all necessary protective measures.
5. Cookie Policy
When you visit our websites, cookies are used to enhance your user experience, analyze website statistics, and present content tailored to your interests. You hold the right to reject or limit cookies by modifying your browser settings; however, doing so may prevent certain features of the site from functioning properly.
6. Rights of Data Subjects (PDPL Article 11)
As a data subject, you have the right to apply to Polat Makina to learn whether your personal data is processed, request information if it has been processed, know whether data is used in accordance with its purpose, learn the third parties to whom it is transferred domestically or abroad, request correction of incomplete/incorrect data, and demand its deletion or destruction.
To exercise your rights, you may submit your requests, prepared in compliance with legal regulations, in writing to our company via our official contact email address or registered electronic mail (KEP) channels.
7. Policy Changes
Polat Makina reserves the right to unilaterally amend this Privacy Policy in line with changing legislative requirements, company policies, or technological necessities. Updates become effective immediately upon being published on our website.
